Usage Tips

The Usage Tips are designed to assist you with any questions you may have about the features displayed on the Homepage.

• Activate

Select the Activate button if you do not have a user Id and Password for PIP.

• Password Reset

Once you initially select security questions and answer them, the upgraded Password Reset feature allows you to reset your own Password.

• User Id and Password

If you have a user Id and Password for PIP, you can log into your account by entering them into the fields provided on the Homepage and clicking Login.

• Forms

Download a form using the links provided.  Selecting the Read More link will display more form download options.

• Announcements

The announcements section of the homepage displays notification and informational messages.  Selecting the Read More link will display a greater number of announcements for you to view.

• Contact Us

The Contact Us link, when selected, displays the Call Center contact information. The Call Center can assist you with all PIP Functionality issues, and certain vendor maintenance issues.

• Department Contacts

The Department Contacts allows a user to search for and view the contacts Departments that have done business with the City in the past.

• Privacy Policy

The Privacy report provides descriptions of security, collection and submission of information as well as various other processes in relation  to PIP Policy.